Chief of Patient Experience and Staff Development
As the Chief of Patient Experience and Staff Development, Katherine Brieger is responsible for all programming, training, and the evaluation of patient experience. As one of the leading quality metrics for HRHCare, Ms. Brieger is actively engaged in performance improvement. All these efforts are directed under the HRHCare Planetree Institute. As a Planetree affiliate, HRHCare is committed to patient-centered care, and designing programs that enhance patient experience. Ms. Brieger has focused extensively on patient involvement with the quality improvement process, including cycle time studies and organizing patient-led workshops for staff. Ms. Brieger has served as the Chair of the BOD of the Association of Clinicians for the Underserved, and on the National Advisory Council on Maternal, Infant and Fetal Nutrition. She served as a faculty member of the National Health Disparities Collaboratives, organized through the Health Resources and Services Administration, from 2000-2009.