Care Coordination & Management


HRHCare partners with other community based organizations to coordinate and manage the best care possible for our patients to:

  • Ensure patients, especially the chronically ill, get the right care at the right time.
  • Avoid duplication of services like tests and prescriptions.
  • Prevent medical errors.

NYS Health Home Lead Agency

HRHCare collaborates with the New York State Department of Health and partners with Care Management Agencies to keep patients healthy. As a Health Home, HRHCare collaborates with a group of health and community agencies that have agreed to work together to help Medicaid members with serious and chronic health issues get additional support services and stay healthy and safe within their communities. Learn more about the Health Home program here.

Accountable Care Organization (ACO)

HRHCare became an ACO in January 2014. We have joined with Open Door Family Medical Center and The Institute for Family Health to form the “FamilyHealth ACO.” As FamilyHealth ACO, we will be working with doctors, hospital, and other health care providers to coordinate care for Medicare patients. Learn more about the ACO here.

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