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Beacon, NY – HRHCare Community Health is pleased to announce that the entire Information Technology (IT) Department will be presented with the 1st Quarter 2016 Planetree Spirit Award for Innovation in Patient Care. This award is presented by the HRHCare Planetree Institute to exemplary employees who find new ways to advocate for patients and create innovative ways for them to access high quality and affordable health care.
Recently HRHCare has begun to use the SysAid program, an IT service management software designed to help automate processes for help desk support including hardware configurations, data analysis, and various other tasks and projects. Since its launch at HRHCare, SysAid has already begun to allow for a more efficient flow of work assignments between departments across the network. With Stephanie Tanurdzic, Helpdesk IT Manager, spearheading the effort, the HRHCare IT Department in both the Hudson Valley and Long Island worked tirelessly to install the SysAid program and ensure a smooth process of transition. James Steed, Assistant IT Manager, organized staff training on how to effectively use SysAid and, along with the rest of the team, made himself readily available to answer questions on its operation.
“As a result of the innovative work of the IT Department, staff throughout our organization will benefit,” said Katherine Brieger, MA, RD, CDE, HRHCare Chief of Patient Experience and Staff Development. “Using SysAid will make communication and requests between departments so much simpler.”
Planetree is the global leader in advancing patient-centered care solutions, integrating the technology of modern medicine with the healing dimensions of compassion, comfortable surroundings, shared knowledge and freedom to make educated choices. HRHCare has been an affiliate since 1996 and remains the only Federally Qualified Health Center to be a part of this alliance. The HRHCare Planetree Institute was established in 2012 and provides state-of-the-art training to prepare staff in delivering passionate and personalized care. The HRHCare Planetree Spirit Award honors employees who have been nominated by their colleagues for going above and beyond to provide individualized patient care and enhance health care services in their respective facility.
About HRHCare
HRHCare (Hudson River HealthCare, Inc.) is a nonprofit, New York State licensed, Federally Qualified Health Center (FQHC). Founded 40 years ago to provide care to the medically underserved population of Peekskill, New York, HRHCare is now one of the nation’s largest community health providers. From the Capitol Region to the East-end of Long Island, HRHCare’s network of 26 health centers provides affordable, accessible care to more than 135,000 patients through 500,000 visits annually. Our more than 350 primary care practitioners and 700 specialists and support staff have made HRHCare a destination for high-quality and compassionate care for all.
As HRHCare has grown it has retained its core values of community and compassion. Excelling in patient care, HRHCare provides comprehensive services to anyone who walks through our doors. HRHCare’s health centers provide primary and preventative treatment including adult and pediatric care; obstetrical and gynecological care; family planning; HIV counseling, testing, and referral; dental services; mental health counseling; nutrition counseling; podiatry; WIC services; health education; and a full complement of outreach, translation, transportation, benefits counseling and health insurance enrollment assistance.
HRHCare has a profound commitment to the communities it serves and works to improve community health through partnerships and collaborations with local community leaders, businesses, social service agencies, housing organizations, food banks, agricultural worker alliances and other local stakeholders. HRHCare believes if it wants to ensure quality care for its patients, it should ensure quality pay for its staff, which is why it provides a minimum living wage of $15 an hour for all employees.
For more information contact:
Jeffrey Palmer
Public Relations Manager
914.425.0890
