COVID-19 Information

It’s good to see you again

 

We’re happy to welcome you back for an in-person appointment!

 

In-office visits for pediatrics, women’s health, dental, and behavioral health are now available. For your convenience, telemedicine visits are also still available.

 

To make an appointment for an in-office visit or by telemedicine, click here, or call us at 1-844-HRH-CARE (1-844-474-2273).

 

When you first arrive for your appointment, come inside and tell someone at the front desk that you’re here.

 

To make sure we don’t have too many people in the waiting room, we may ask you to wait outside or in your car until we are ready to see you for your appointment. One of our team members will come get you when your appointment can safely begin.

 

We ask that you come in for your appointment by yourself. For children’s appointments, one parent or caregiver can come in with their child.

 

Everyone coming into the health center must wear a face mask. This follows New York State law and will help keep everyone safe. We also ask that you follow the social distancing rule and stay six feet away from other people when you’re in the health center.

 

Your temperature will be taken when you first come in. If your temperature is over 100 degrees, we will connect you with our clinical staff to help you with the most appropriate care. We may set up a telemedicine visit to assess your symptoms.

 

We will also ask you a few questions about any signs and symptoms of COVID-19 you may have had recently, and if you have been around anyone with COVID-19. If we think you may have been exposed to COVID-19, we will set up a telemedicine visit instead of an in-person visit to assess your symptoms.

 

Thank you for helping us keep our patients and staff healthy and safe. We look forward to seeing you back at HRHCare soon!

 

 

TELEMEDICINE: 

 

Your safety is our top priority. To continue your care and limit the spread of COVID-19, telemedicine appointments are available. A telemedicine visit is like a regular doctor’s visit, but as a video chat or a regular phone call.

For an appointment:
 
  1. Click here
  2. Call 1-844-HRH-Care (1-844-474-2273)
  3. Text “telemed” to 21000

 

For more information on telemedicine, click here. 

 

Service Changes

 
  • To ensure the continuing health care and safety of our patients, and the safety of our staff, we are making service changes throughout our network.
  • For all sites with in-person service changes, patients will continue to see their providers through telemedicine visits, or onsite at another nearby location.
  • All sites with service changes remain open, and staff are onsite to provide information on COVID-19 and service accessibility, as an important connector for our patients.
 
Service changes are in effect at the following sites:
 
 
Long Island
 
  • Southampton and Greenport: onsite at Riverhead
  • Huntington: onsite at Amityville
 
 
New York City
 
  • Sterling: onsite at Church Street
  • Fountain House: onsite at The Hub
 
 
Hudson Valley
  • Partnership: onsite at 75 Washington
  • New Paltz, Goshen, & Middletown: onsite at Walden
  • Dover Plains & Hudson: onsite at Amenia
  • Kingston: onsite at 75 Washington
  • Nyack: onsite at Nyack Urgent Care or Rockland
  • Haverstraw: onsite at Spring Valley

 

TESTING

HRHCare is currently testing for COVID-19 at all sites except those with service changes, listed above. Please note that walk up testing is available in Brentwood, by appointment.

 

At this time testing capacity for the COVID-19 virus is very limited in New York State, and therefore all testing is by appointment only. Most testing is reserved for hospitalized patients, high-risk patients, and patients with moderate-severe symptoms who have also had prolonged exposure to known cases of COVID-19.

 

Moderate-severe symptoms include:

  • Temperature greater than 100.5not responsive to medications for fever
  • Severe Shortness of Breath
  • Persistent Cough

Remember that most people who get COVID-19 can recover at home with no treatment. If you are mildly ill you should remain home and contact your provider with any questions. Patients who are worried about COVID-19 (coronavirus) can get a quick, remote consultation with a doctor using telemedicine.

 

COVID-19 BASICS

  • Most who contract COVID-19 will not require hospitalization. Symptoms are usually mild enough that you can recover at home
  • The steps to protect yourself from COVID-19 are to practice social distancing (remain at home except for emergencies or essential travel) wash your hands, and practice good hygiene
  • Seek medical help if you develop severe shortness of breath, severe dehydration, or other severe medical issues

 

More information:

The overall risk of serious illness from Coronavirus is very low. Over 98% of patients who get the Coronavirus will not experience critical or life-threatening effects. Over 88% of those who get the virus do not need to be hospitalized.

 

A small number of patients can develop pneumonia, and some of these will require hospitalization. People at greatest risk for this are our elderly and those with chronic medical conditions, such as diabetes, and cardiovascular disease.

 

Parents – it is natural to worry for our young ones, but so far, the overwhelming majority of children who have contracted the disease have a mild upper respiratory illness or no illness at all from this virus.

 

However, people of all ages are testing positive. Social distancing practices are very important for all age groups.

 

The best way to fight Coronavirus is to not get it in the first place! And the best way to not get it in the first place is through social distancing and proper hygiene:

  • Wash your hands frequently for at least 20 seconds under warm water. If soap and water are not available, use an alcohol-based hand sanitizer
  • Cover coughs and sneezes with the crook of your arm or a tissue, then throw the tissue in the trash
  • Stay at home except in the case of emergency, or essential travel
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Teach your children proper hygiene practices as well
  • Clean and disinfect frequently touched objects and surfaces

 

If you develop flu-like symptoms and are not short of breath, the best thing you can do for yourself and your community is to stay home. 

 

If you are feeling more severely ill, and are having trouble breathing, seek immediate medical care.

 

If you are unable to get to a local emergency room, then call 911.

 

For more information or to make a telemedicine appointment, call 1-844-HRH-CARE.

 

Sincerely,

Your health care team at HRHCare

Coronavirus Resources:


Coronavirus FAQ

Información sobre el coronavirus

Enfòmasyon sou Coronavirus

冠状病毒信息

For more information on coronavirus, visit:

https://www.health.ny.gov/diseases/communicable/coronavirus/

https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

 

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